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General terms and conditions

GENERAL TERMS AND CONDITIONS
Business segment: Hotel industry
The General Austrian Hotel Contract Terms and Conditions 2006 shall apply to all areas not separately identified in the Hotel Zeitgeist Vienna GTC.

BANK DETAILS
Erste Bank AG
BIC: GIBAATWWXXX
IBAN: AT49 2011 1823 5441 8101

DISCLAIMER

We assume no liability and have no influence on the design and content of externally linked pages. The operators of these websites are solely responsible for their content.

COPYRIGHT & LEGAL NOTICE

With regard to the technical characteristics of the Internet, no guarantee can be given for the authenticity, correctness and completeness of the information provided on the Internet. Nor is any guarantee given for the availability or operation of the website in question and its contents.

Any liability for direct, indirect or other damages, regardless of their cause, arising from the use or unavailability of the data and information on this website is excluded to the extent permitted by law.

The content of this website is protected by copyright. The information is intended for personal use only. Any further use, in particular storage in databases, duplication and any form of commercial use and disclosure to third parties – even in part or in revised form – is prohibited without the consent of the company.

Mandatory information according to Regulation (EU) No. 524/2013 of the European Parliament and of the Council:
Information on online dispute resolution pursuant to Art. 14 para. 1 ODR REGULATION: The EU Commission offers the possibility of online dispute resolution on a platform operated by it (so-called “ODR platform”). The ODR platform can serve as a contact point for the out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr.

DISPUTE RESOLUTION

Consumers have the option of submitting complaints to the EU’s online dispute resolution platform: https://www.ec.europa.eu/consumers/odr
You are also welcome to submit your complaint directly to us at the following email address: gm@zeitgeist-vienna.com.

PRIVACY POLICY

You can find full details of our privacy policy at zeitgeist-vienna.com/privacy.

TECHNICAL REALIZATION

Incert eTourismus GmbH & Co KG
Leonfeldner Straße 328
4040 Linz
Tel: +43 (0)732 89 00 18-0
office@incert.at
www.incert.at